Support

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The Loadify Support Team is available to assist delivery agents, dispatch teams, and business partners with any app-related or operational issues.

• App login or access issues
• Task assignment or delivery status problems
• GPS or location tracking issues
• Proof of Delivery (POD) upload problems
• App crashes or performance issues
• Account suspension or reactivation requests
   

If you are a delivery agent using the Loadify Agent App and facing any issues:

Email: loadify@mybuildo.com

Please include:

• Registered mobile number 
• Agent ID (if available)
• Issue description
• Screenshots (if applicable)
   

Phone: +91 98898 80560

Support Hours:
🕘 Monday – Saturday
🕕 9:00 AM to 6:00 PM (IST)

For requests related to:

• Account deactivation
• Data access or correction
• Privacy or security concerns
   

Please contact us via email with the subject line:
“Loadify Support – Account / Data Request”

If you face critical issues during an active delivery:

• Contact your dispatcher or admin team immediately
• Follow internal escalation procedures provided by your organization
  

• Terms & Conditions
• Privacy Policy
   

Loadify Support assists only with official delivery operations.
Personal device issues or non-work-related queries are not covered.