Support

We’re here to help

The Loadify Support Team is available to assist delivery agents, dispatch teams, and business partners with any app-related or operational issues.

🛠 What We Can Help With

App login or access issues
Task assignment or delivery status problems
GPS or location tracking issues
Proof of Delivery (POD) upload problems
App crashes or performance issues
Account suspension or reactivation requests

📱 Loadify Agent App Support

If you are a delivery agent using the Loadify Agent App and facing any issues:

📧 Email Support

Email: loadify@mybuildo.com

Please include:

Registered mobile number
Agent ID (if available)
Issue description
Screenshots (if applicable)

📞 Phone Support

Phone: +91 98898 80560

Support Hours:
🕘 Monday – Saturday
🕕 9:00 AM to 6:00 PM (IST)

🔐 Account & Data Requests

For requests related to:

Account deactivation
Data access or correction
Privacy or security concerns

Please contact us via email with the subject line:
“Loadify Support – Account / Data Request”

⚠️ Emergency or Urgent Issues

If you face critical issues during an active delivery:

Contact your dispatcher or admin team immediately
Follow internal escalation procedures provided by your organization

📄 Legal & Policy References

Terms & Conditions
Privacy Policy

ℹ️ Note

Loadify Support assists only with official delivery operations.
Personal device issues or non-work-related queries are not covered.